Shipping Policy

Last updated: October 13, 2026

How we ship

Orders ship from our warehouse in Brooklyn, New York. Most of the time we ship with FedEx (usually FedEx Ground within the United States). For some orders we may use another carrier, such as UPS, USPS or DHL. For online orders in the United States, the shipping cost is calculated at checkout from the weight and destination of your order.

Payment before shipping

We do not send out books until we have received payment in full. Orders paid by invoice or bank transfer (ACH) ship after the payment has been received.

When your order ships

We ship as soon as we can after your payment is received. Delivery times quoted by the carrier are estimates and are not guaranteed. If we expect a delay, we will email you with a new shipping date, and you may choose to wait or to cancel your order for a full refund.

Tracking

When your order ships we can send you the carrier’s tracking number so you can follow your package.

International orders

Shipping outside the United States is quoted individually. Send us your order from the cart and we will contact FedEx for the best available rate, then email you an invoice; we ship once it has been paid in full. A lower rate cannot be guaranteed, but we are happy to check.

Customs, duties and taxes: international orders may be charged customs fees, import duties and taxes by the destination country. These are not included in our prices or our shipping charges and are the responsibility of the customer.

Please check your address

Please make sure the shipping address you give us is complete and correct. We are not responsible for packages that are delivered to the address you provided, or that are returned to us because of an incorrect or incomplete address. If a package is returned to us, we can ship it again once the new shipping cost has been paid.

Damaged, missing or incorrect shipments

If your order arrives damaged, has the wrong books, or does not arrive, please contact us as soon as possible, with your order number and, for damage, photos of the box and the books. For damage or loss in transit we cannot promise a replacement or a refund, but we will look into what might have happened — for example, whether the problem was with the shipping company — and let you know. If we sent the wrong books, see our Return Policy.

All orders are final — no returns

All sales are final. We do not accept returns, except when we made a mistake with your order (see our Return Policy). Please review your order carefully before you pay.

Questions

If you have a question about a shipment, please contact us.